Just beyond the heart of the
downtown area, a family-owned business has been operating from its original location since
its founders came to Flint in 1914. Most observers would assume that any business starting
about that time would be tied to the booming automobile factories, but this operation
contributed not only to the building of Flint's auto manufacturing prominence but to the
overall growth of this area as well. Holding the distinction of being the oldest lumber
yard in Genesee County, Michigan Lumber Company is continuing to operate under the
philosophies established by their forefathers to give their established customers the
finest quality lumber products with an underscore of premier service. Situated at 1919
Clifford Street near the intersection of Saginaw and 12th streets, this full-line lumber
supply house is currently in the hands of fourth generation family members Charles (Chuck)
A. Olson as president and Gerald (Gerry) A. Haan as vice-president. Both men are very
proud to be in a position to carry on the traditions set forth by their ancestors and
enjoy reflecting on the origins of their family business.
When Nels Olson landed on the
American shores from Sweden in the late 1800's, he was greeted by another fellow
countryman who encouraged him and other Swedes to go to Michigan to work in the fledgling
logging industry. In those days there wasn't a source to buy lumber, so there was a
desperate need for people to log the wood, mill it, then cut it to needed specifications.
Nels eventually established and successfully operated a mill in the Manistee area with the
help of his three sons Philip, Anton and Victor. In 1914 he decided to send them to Flint
with the hopes of starting a lumber business. With the construction of factories and
housing all throughout the area, there was a natural, strong demand for building supplies
and service. The Olson brothers found an existing lumber and fuel supply business that was
operated by the Holihan family under the name of Michigan Cedar and Pole Company. They
managed to raise the required capital and in 1916 incorporated their new business under
the name of Michigan Lumber and Fuel Company. Those early days saw the Olsons diligently
working to supply the building needs of the Flint community and firmly implanting their
reputation of delivering the best quality products backed up by the best available
service.
All three Olson brothers stayed in the business until their deaths, and all had
children to carry on the operations. Philip had a son named Arthur; Anton had a son named
Howard; and Victor had a daughter named Barbara. All of the offspring continued to run the
business much in the way their fathers did, in accordance with the staunch work ethic
instilled by the parents.
Howard emerged as the mainstay of the business and was very active in the Flint
community as well. He dearly loved his line of work and seemed to devote his entire life
to the lumber business, until his failing health forced him to curb his activity in the
mid 1980's.
Understandably, this was a difficult time for the entire Olson family. They were
witnessing the passing of the baton to another generation. At that time, there were three
principal stockholders in their company - Arthur, Howard and Victor. After Howard became
ill, however, the company decided it was in its best interest to purchase Howard's third
of the ownership stock.
Thus, in 1986, the major stockholders consisted of vice-president Arthur and president
Victor. That structure remained in place until Victor's passing in 1989, which resulted in
Barbara taking over her father's portion of the stock. And now - with this framework
basically still intact - the next generation of Olson kin has entered the business.
Arthur's son Chuck started in the business in the summer of 1972 after his graduation from
Western Michigan University with a degree in business. He started out by doing everything
from unloading boxcars to waiting on customers. He gradually was given increased
responsibilities leading up to the presidency in 1987.
Gerry, Barbara's son, was born and raised in the North Chicago town of Lake Forest and
moved to Tennessee during his high school years. Upon his graduation from the University
of Tennessee in 1983 with a degree in economics, he stayed in the Knoxville area working
in the commercial real estate business. Under the friendly persuasion of his grandfather
Victor, Gerry came to work for Michigan Lumber in 1987 and started out in much the same
way that Chuck did, by doing a little bit of everything and generally learning about the
many aspects of running a lumberyard. He credits of his knowledge of the business to the
patient guidance of his cousin.
When Chuck first started in the business, he was pleasantly struck by the fact that
there were many employees that had been with the company for at least 20 years and they
eventually stayed until their retirement. He realized that Michigan Lumber has established
an environment of loyal, hard working employees which was a main ingredient of their
success. Some of their employees are now into the third generation such as Leon Howay who
was a prime example of a Michigan Lumber employee. He was a well-respected yard foreman
for many years until his unexpected death in 1972. Victor and Howard, realizing Leon's
dedicated work ethic, approached his son Alden with hopes in continuing his father's
reputable working traditions. Alden, a foreman for 20 years, is currently a buyer for the
company and now has the honor of seeing his own son, Tom, working in the warehouse. Gerry
was also impressed with their company's low turnover rate and also appreciates their
congenial relationship with the Teamsters Local 332.
"We have a very good relationship with the union that seems to get better every
year," Gerry commented. "Since I've been here, the union seems to be sensitive
to the needs and requirements of the small business. I feel they sincerely want us to
succeed as a team."
Chuck Olson's 20-plus-years in the lumber business have certainly seens its share of
changing trends, although he admits that their product line hasn't really changed that
much over the years. But, the challenges of staying competitive are ever present.
"In the 50's and 60's there was so much business to take care of," Chuck
said. "In the 70's things started to change in this business and by the 80's, the
competition and challenges that accompany it were prevalent."
He does admit that it's getting harder and harder to get the high quality materials
that they have been known to carry at a competitive price. But through it all, they've
managed to maintain their upstanding reputation. Since there are over 10,000 mills in the
United States to deal with, Michigan Lumber is in a good position to find the best quality
wood at the best possible price. They have, however, been dealing with certain mills such
as the Oregon-based Seneca and Roseburg mills for almost 40 years, due to their
consistency. But California-based mills are in jeopardy of being forced out of business
due to that state's strict environmental concerns. Privately-held mills like the Arcata
Redwood Company are barely surviving. Mills like this, operating on federal land, are
nearing extinction. This year alone has witnessed a dramatic cutback in federal land by 75
percent.
The 80's also sprouted a different kind of competition in the form of "department
store" supply houses. However, people are finding that they need the expertise and
knowledgeable service of the true lumber yards and are gradually coming back into the
lumber yard fold. According to Chuck Olson, Michigan Lumber has a good relationship with
all of the other lumber yards in the area and even though they are engaged in friendly
competition, he feels that there is no other yard in this area that does what Michigan
Lumber does.
In addition to their commercial customer base, Michigan Lumber specializes in custom
millwork. Any type of customized, one-of-a-kind woodwork, from moldings to cabinets to
exotic archways, are made in their own backyard. Their impressive list of clientele
already includes the likes of the Genesee Valley Center, downtown's TGI Friday's
restaurant, Sloan Museum, Flint Institute of Arts and many of the ornate churches in the
area.
Competition has also spurred inevitable changes in the day-to-day business dealings of
Michigan Lumber. Chuck Olson recalls when he initially approached Victor and Arthur about
computerizing their operations. Predictably, it wasn't too well received by the guys who
were reared in the "old school" of doing business. In Victor's words, "If
it couldn't straighten out a 2x4, then what good is it!" By this time Gerry had come
on board and had extensive knowledge of computers. So while he went to work researching
the best system to invest in, Chuck worked with an accounting firm to make a positive
ironclad business decision. One day Arthur and Victor were away from the office so Chuck
took the liberty of making the decision to install a computer system himself. With Gerry's
assistance, the world of computerization landed at Michigan Lumber.
"All of our employees took on the project very well, even the people whose
computer awareness was questionable at first," Gerry recalled. "But it's worked
out very well - we're now tied into General Motors' Electronic Data Interchange which is
almost a must nowadays." Both Chuck and Gerry's work ethic was influenced by their
elders, along with a commitment to their community. About 95 percent of Michigan Lumber's
employees participate in Flint's Operation Brush- Up Program, where Chuck feels they have
a slight advantage when it comes to sprucing up an old house. They also support the
efforts of other organizations such as the Big Brothers/Big Sisters, Sloan Museum, the
Flint Institute of Arts and the Flint Police Department.
Michigan Lumber has positioned itself to be this area's premier lumber yard for years
to come. They have realized that in order to survive, they must keep in mind the quality
of their products and service to their customers while at the same time keep down their
prices. They plan on being a true lumber yard and not clouding that image by selling pots
and pans. In addition, the teamwork of their knowledgeable employees will ensure that
customers will always return.
"Our employees are the key to our continued success," Gerry stated. "We
have a wealth of knowledge here not only because they have been here so long, but there is
a commitment by everyone from the mill to the front office and our customers appreciate
that."
Chuck echoed that assessment and added: "Our customer base is very demanding in
service and products and we're able to provide them the best of both worlds and we will
continue to do that. I believe that's one of the reasons why we're still here.
Article courtesy of "on the
town", September 1993, by Michael G. Thodoroff
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